Automation, AI, and operations — written for practitioners, not vendors.
A mid-sized Malaysian distributor running 25 RFQ cycles a month spends 100 hours on data entry alone. A new procurement law means those spreadsheets now need to be auditable. Here is what the automated workflow looks like.
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A tenant on level 14 sends a WhatsApp message at 9:14 AM. Someone from the same company emails at 9:31 AM. The floor manager calls at 9:45 AM. Three contacts. One problem. In the spreadsheet, it looks like three — and no SLA clock is running on any of them.
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